Knowledge Management ISO 30401 (something rotten in the state of Denmark)

Ron Young, one of the experts involved in developing the Knowledge Management ISO 30401 draft, has posted a blog that sets out the experts and processes involved in the development of the draft Knowledge Management Standards for ISO 30401.

In response, I am bitterly disappointed that so called Knowledge Management experts can so flagrantly constrain the future of the field by ignoring fundamental challenges facing the future of organisations. Read More

ISO Knowledge Management Standard (DIS) released

The Draft ISO Knowledge Management Standard (DIS) have finally been released. I do love the attempt to set standards, where “Knowledge Management (KM) is a discipline focused on ways that organizations create and use knowledge.” Think about that for just a moment – standards for a discipline focused on ways that organisations create and use… Read More


Knowledge Management Strategy & Rationale for Workplace 4.0

Organisations will continue to experience knowledge-driven failures until leadership teams realise that their ability to adapt, to maintain and grow returns or competitive advantage, is limited not by competence (technical knowledge, which is generally widely available), but by competency (ability knowledge) and capability (agility).  Read More

Deloitte, Knowledge Management, Artificial Intelligence and the end of human advantage!

The right knowledge to the right employee, when needed – think about that for a minute. Beyond traditional, antiquated (Lean) KM thinking, I would like you to consider the implications associated with AI governed KM practice; a place where knowledge can be externalised, stored and transported on demand. Read More

3 Tips for gaining a learning and knowledge advantage in your organisation

Three tips to help Lessons Learned, Intranet Governance, Human resource Development programmes accelerate learning in their organisations. Informed by the cognitive perspective on learning, they have been demonstrated to improve the commitment of learning to long term memory. Read More

When is a Knowledge Manager a knowledge manager?

When is a Knowledge Manager a knowledge manager? The debate over whether Knowledge Managers manage knowledge or whether they are confused data and information managers has raged for decades. So, when is a Knowledge Manager a knowledge manager? The following might give you some food for thought. A Knowledge Manager understands that the concepts of… Read More

Knowledge Management: are you trying to capture Lionel Messi?

Knowledge Management: are you trying to capture Lionel Messi? All Knowledge Management or Learning and Development programmes should be looking to capture, share, re-use and develop existing high-performance know-how for the greater good. Sounds sensible, but, in my experience, there is one singular challenge that is missed by Knowledge Management and Learning & Development professionals;… Read More