Knowledge Management ISO 30401 (something rotten in the state of Denmark)

Ron Young, one of the experts involved in developing the Knowledge Management ISO 30401 draft, has posted a blog that sets out the experts and processes involved in the development of the draft Knowledge Management Standards for ISO 30401.

In response, I am bitterly disappointed that so called Knowledge Management experts can so flagrantly constrain the future of the field by ignoring fundamental challenges facing the future of organisations. Read More

ISO Knowledge Management Standard (DIS) released

The Draft ISO Knowledge Management Standard (DIS) have finally been released. I do love the attempt to set standards, where “Knowledge Management (KM) is a discipline focused on ways that organizations create and use knowledge.” Think about that for just a moment – standards for a discipline focused on ways that organisations create and use… Read More


Knowledge Management Strategy & Rationale for Workplace 4.0

Organisations will continue to experience knowledge-driven failures until leadership teams realise that their ability to adapt, to maintain and grow returns or competitive advantage, is limited not by competence (technical knowledge, which is generally widely available), but by competency (ability knowledge) and capability (agility).  Read More

Workplace 4.0 | the role of education

The argument being put forward by many is that too few of today’s emerging generations are being prepared to compete and collaborate with technology in workplace 4.0 (e.g. a lack of understanding of programming). However, more concerning is that few universities are consciously developing employability skills in a meaningful way – in other words, they set out to support, resource and challenge the development of such skills from entry through to transition to employment (employment, not underemployment). Read More

Can you outperform technology?

The invisible hand of technology is squeezing the human advantage out of already volatile, uncertain, complex and ambiguous labour market landscapes. The threat of Artificial Intelligence (AI), nano-technology, machine learning and robotic alternatives threatens the future of the knowledge worker. The question is will you survive, thrive (outperform technology) or be an irrelevance in the Fourth Industrial Revolution? Read More

Deloitte, Knowledge Management, Artificial Intelligence and the end of human advantage!

The right knowledge to the right employee, when needed – think about that for a minute. Beyond traditional, antiquated (Lean) KM thinking, I would like you to consider the implications associated with AI governed KM practice; a place where knowledge can be externalised, stored and transported on demand. Read More

Knowledge Management: are you trying to capture Lionel Messi?

Knowledge Management: are you trying to capture Lionel Messi? All Knowledge Management or Learning and Development programmes should be looking to capture, share, re-use and develop existing high-performance know-how for the greater good. Sounds sensible, but, in my experience, there is one singular challenge that is missed by Knowledge Management and Learning & Development professionals;… Read More

High-performance learning, an answer to a wicked problem

Deloitte recently announced the publication of a new report on high-performance learning, “Adapt Workplace Learning to the Speed of Business” – basically, organisations that accelerate the speed of learning (acquisition, diffusion, application and creation of knowledge) outperform those who don’t. For those of you that have been following my blog, this should not come as a… Read More