Volume: How much data, information, knowledge and, most importantly, people do you have available to learners or knowledge seekers? Does what its available answer their questions? Does what is available spark curiosity?
Variety: Do you have sufficient variety – diversity of data, information, knowledge and people – available within your internal and external networks? Too many strong ties? Is there a lack of opportunity for serendipitous discover of weak or directed ties?
Velocity: How quick can you connect people with the data, information, knowledge or people they need? How quick do people learn? Do you have people who are aware of, and have the capability to, learn-to-learn?
Veracity: How secure is your knowledge in terms of completeness? Is the knowledge base deep enough? If not, does it undermine the security of your knowledge and learning base? Do weaknesses in this area increase the likelihood of unintentional outcomes form the application of data, information or knowledge?
Value: Can you demonstrate the value of your knowledge and learning policy/process/projects/networks? Do you analyse value, from stakeholder “feelings” through to Return On Investment?
Start here and you will be on the right track to improving your Learning Organisation or Knowledge Management project.