This Knowledge Management Workbook is part of our Business2020 series. It has been adapted from the work of Knowles (2005), under free license, to incorporate outputs from peer-reviewed and award winning research conducted by the author.
To complete the workbook you will need to answer 30 questions. Do not try to second-guess the outcome and instead focus on being reflective; this will give you the best-informed feedback. Please be honest in your responses. Finally, when considering your response, please gravitate to the ‘norm,’ as opposed to the ‘exception’ that might be your first consideration.
A self-analysis framework will then give you an indication of the maturity of your Knowledge Management programme.